Privacy Policy

ph7774 ("we", "us", "our") operates an online gaming platform accessible at ph7774.net, serving players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, and Makati. As a data controller, ph7774 is responsible for the personal data of registered players and website visitors processed through the Platform.

This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). ph7774 takes its obligations under Philippine data protection law seriously and has appointed a Data Protection Officer (DPO) to oversee compliance.

This Policy covers all personal data processing activities conducted by ph7774 in connection with the operation of the Platform, including account registration, gameplay, financial transactions, customer support, and marketing communications. It does not cover third-party websites or services that may be linked from the Platform.

ph7774 collects the following categories of personal data from players and website visitors. We only collect data that is necessary for the purposes described in this Policy.

ph7774 does not collect sensitive personal information as defined under the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required by law or regulatory directive.

ph7774 collects personal data through the following channels:

• Direct registration: When you create a ph7774 account, you provide identity, contact, and account data directly through the registration form.
• KYC verification: When you submit identity documents for Know Your Customer verification, ph7774 collects and processes the information contained in those documents.
• Financial transactions: Deposit and withdrawal activities generate financial data that is recorded in your account history.
• Gameplay activity: Your interactions with games on the Platform — including bets placed, games played, and session times — are automatically recorded.
• Technical collection: Cookies, log files, and similar technologies automatically collect technical data when you access the Platform.
• Customer support: When you contact ph7774 support via live chat or email, the content of those communications is recorded.
• Third-party verification: ph7774 may receive data from identity verification providers and payment processors to confirm your identity and process transactions.

ph7774 processes your personal data for the following specific purposes:

• To create and manage your ph7774 player account and verify your identity.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To provide access to games including slots, live casino, bingo, rummy, and virtual sports.
• To comply with anti-money laundering (AML) obligations and Know Your Customer (KYC) requirements under Philippine law.
• To detect and prevent fraud, bonus abuse, and prohibited conduct on the Platform.
• To administer bonuses, promotions, and loyalty rewards in accordance with their respective terms.
• To provide customer support and resolve disputes or complaints.
• To send transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
• To send marketing communications where you have opted in to receive them.
• To monitor and enforce responsible gaming limits, self-exclusion requests, and age verification obligations.
• To improve the Platform through analytics, performance monitoring, and user experience research.
• To comply with applicable Philippine laws, regulatory requirements, and court orders.

ph7774 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your consent or establishing a separate lawful basis for processing.

Under the Philippine Data Privacy Act of 2012, ph7774 relies on the following lawful bases for processing your personal data:

• Contractual necessity: Processing required to perform the contract between you and ph7774 — including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with Philippine laws, including AML regulations, KYC requirements, and gaming regulatory obligations.
• Legitimate interests: Processing necessary for ph7774's legitimate business interests, including fraud prevention, platform security, and responsible gaming enforcement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and optional data uses. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ph7774 does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to process your financial transactions.
• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory obligations.
• Game content providers: Licensed game studios and live dealer operators whose games are available on the ph7774 Platform, to the extent necessary to deliver gameplay.
• Regulatory authorities: Philippine gaming regulators, the National Privacy Commission, law enforcement agencies, and courts where disclosure is required by law or legal process.
• Technology service providers: Cloud hosting, cybersecurity, analytics, and customer support platform providers operating under strict data processing agreements with ph7774.
• Professional advisers: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations.

ph7774 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years following account closure, in accordance with AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, as required by Philippine financial regulations.
• Gaming activity data: Retained for 3 years from the date of each gaming session, or longer where required for dispute resolution or regulatory purposes.
• Customer support records: Retained for 2 years from the date of the last interaction, unless the matter involves an ongoing dispute or legal proceeding.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted within 30 days.
• Technical and log data: Retained for up to 12 months for security monitoring and platform performance purposes.

Upon expiry of the applicable retention period, ph7774 will securely delete or anonymise your personal data so that it can no longer be associated with you.

ph7774 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ph7774 Platform.
• Encrypted storage of passwords using bcrypt hashing — ph7774 staff cannot view your password in plain text.
• Multi-factor authentication options for player accounts to prevent unauthorised access.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Strict access controls ensuring that ph7774 staff can only access personal data on a need-to-know basis.
• Comprehensive data breach response procedures, including NPC notification within 72 hours of discovering a breach that poses a real risk to data subjects.

While ph7774 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ph7774 login credentials and for notifying us immediately if you suspect unauthorised account access.

ph7774 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function — including session management, login authentication, and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and game lobby filters to personalise your experience.
• Analytics cookies: Collect anonymised data about how players use the Platform to help ph7774 improve performance and user experience.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ph7774 Platform. ph7774 does not use third-party advertising cookies or share cookie data with ad networks.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph7774. To exercise any of these rights, contact our Data Protection Officer using the details in Section 14.

ph7774 will respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days with prior notification. Some rights are subject to legal limitations — for example, ph7774 cannot erase data that must be retained for AML compliance purposes.

ph7774 is strictly prohibited for persons under the age of 21, in accordance with Philippine gambling regulations. ph7774 does not knowingly collect personal data from individuals under 21 years of age. If ph7774 discovers that personal data has been collected from a person under 21, that data will be immediately deleted and the account permanently closed.

Some of ph7774's technology service providers and game content partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, ph7774 ensures that appropriate safeguards are in place in accordance with the Data Privacy Act and NPC guidelines. These safeguards may include contractual data protection clauses, adequacy assessments, or other approved transfer mechanisms.

ph7774 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

ph7774 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, ph7774 will notify registered players via email or in-platform notification at least 7 days before the changes take effect.

The current version of this Privacy Policy is always available on this page, with the effective date displayed at the top. We encourage you to review this Policy periodically. Continued use of the ph7774 Platform after the effective date of any update constitutes your acknowledgement of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or ph7774's data processing practices, please contact our Data Protection Officer. Our DPO is responsible for overseeing ph7774's compliance with the Philippine Data Privacy Act and is your primary point of contact for all privacy-related matters.